Phone: (509) 838-8900
Dennis was born to a Spokane pioneer family. He is a lifetime Spokane resident, having attended Shadle Park High School and Eastern Washington University. Dennis is a community leader who thinks outside of the box when it comes to conducting business and serving the families of the inland northwest. He began his career with Heritage in 1996 and has served as our President for 19 years. Dennis is a past president of both the Washington State Funeral Directors Association and the Inland Empire Funeral Directors Association. He is currently a Nation Funeral Directors Association Policy Board Member. He was appointed by Governor John Spellman to the Washington State Draft Board and served for 20 years.
Dennis has been a member of St. John the Evangelist Episcopal Cathedral, the seat of the Inland Northwest Diocese, for over 40 years. During that time he has held virtually every responsibility of a lay person in the church, including service as the former head Verger. Dennis also serves as the columbarium manager for the cathedral and is a past property, trust and endowment committee member. During his time at Heritage he has overseen its transformation into not only one of the most desirable, accommodating, and beautiful funeral facilities in the state, but also its evolution into an event center. With Dennis’ leadership and community involvement, Heritage has come to cater to Boy Scouts, Veterans, the Red Hat Society, Hospice organizations, care facilities, the Historic Auto Society of Spokane, book and garden clubs, and the Daughters of the Nile.
Dennis has established a funeral home that is a 12 time national winner of the Pursuit of Excellence award for funeral homes and a 2 time winner of the Best of the Best in the Nation award. He is considered an adviser, mentor and friend to many funeral professionals across the region. He is dedicated to providing the highest standards of excellence in funeral service and is consistently pushing the boundaries of what it means to be a funeral care professional.
Funeral Services Manager, Funeral Director
Funeral Services Manager/Funeral Director
Assistant Manager, Funeral Director
A Spokane native, Joseph “Jay” Brown started his career with Heritage Funeral Home in 2003 following a calling that has been with him since High School. After serving his internship, Jay went to receive his formal education from Mt. Hood Community College in Gresham, OR where he was the president of the graduating class of 2008.
Following his graduation, Jay went on to serve as president on the Visiting Nurses Foundation Board, president of the Inland Empire Funeral Directors Board, and currently sits on the Washington State Funeral Directors Association Board. He is a proud resident of the Shadle-Garland district and member of St. John the Evangelist Episcopal Church.
With 13 years of experience, Jay has an extensive knowledge of not only funeral customs and functions but of the law and science regarding death. He welcomes discussion of options and concerns surrounding funeral service both with grieving families and with those that may have an interest in the profession.
Bookkeeping, Pre-planning, Funeral Director
Paula Davis began her second career in 2002 with the closing of a 30 year family business. She started at Heritage as the bookkeeper and quickly realized she wanted to have more interaction with the families served by Heritage. In 2005 she received her Funeral Directors license and in 2006 she received her license to sell pre-need funeral insurance. Feeling that this is the kindest gift for your family, she goes to many senior centers and retirement facilities talking about the importance of pre-planning your funeral or memorial service. Paula teaches classes at many area venues on how to write your own life story.
Paula and her husband Bob owned an auto body repair facility which specialized in antique and classic car restoration. Their hobby has been driving antique cars and have two sons who spent much of their childhood riding in the backseat of a Model T Ford. Their sons are now married and each have 3 children of their own. With 6 grandchildren living in the area, there are many opportunities to attend their events.
Paula graduated from EWU in 2006 with a degree in Interdisciplinary Studies. She is active at Corbin Senior Activity Center and served two years as the Board Chairman. She is also active with the Hassie Club (Historical Auto Society of Spokane and the Inland Empire). Paula’s love of cooking has provided many opportunities to prepare meals at Corbin or at Heritage for special events such as Memorial Day and Red Hat Luncheons. She is especially known for her Davis Dinner Rolls.
Phone: (509) 838-8900
Jeremy J. Lund was born and raised in Medical Lake, WA. He attended Medical Lake High School and later Mt. Hood Community College, graduating in 2008 with an Associates in Applied Science with a focus on the funeral arts. After college, he returned to his home town and joined the Heritage team in the same year. Jeremy was the 2010-2012 Inland Empire Funeral Directors Vice President. When not at work, Jeremy enjoys spending time with his family, especially fishing the many lakes in the area.
Raised in Western Montana, Koby made his way to Spokane, Washington in 2009. After graduating from Carroll College in Helena, Montana with a Bachelor of Arts Degree in Communication Studies and Sociology, Koby began working in the banking industry. Soon after beginning his internship at Heritage Funeral Home in 2012, he knew that becoming a funeral director would be a very fulfilling and spiritual journey. Koby completed his Associates of Applied Science Degree in Mortuary Science from Commonwealth Institute of Funeral Service in Houston, Texas in 2013. He then received his funeral director license in 2013 and his embalmers license in 2014.
Koby is a member of St. Mark’s Lutheran Church on the South Hill and plays in the Spokane Aerie #2 Eagles Band. He enjoys Spokane Indians baseball games as well as visiting family and friends in Montana.
Crystal was born and raised in Spokane, graduating from Shadle Park High school. She attended EWU, graduating with a Bachelors of Science. Crystal attended Mortuary School at Mt. Hood Community College in Gresham, OR, graduating Valedictorian in 2012. She is a licensed funeral director, embalmer and pre-need insurance producer. Crystal is also the former secretary/treasurer of the Inland Empire Funeral Directors Association. She has been working at Heritage Funeral Home since February 2007 and greatly enjoys her job, feeling blessed to serve people at such an emotional time in their lives. When not at work she enjoys the outdoors, raising her daughter and spending time with family.
Funeral Director Intern
Pastor, Pre-planning & After Care
Phone: (509) 838-8900
Cell Phone: (509) 475-0115
Licensed Lay Pastor, Before Need Funeral Planning